Usually we will send you quotation by email, pls check and advise accordingly. Or you can download it in your PCBWay account. There are some reasons for failure, pls check below.
1.No designators in the BOM.
Suggestion: Pls add them and send updated BOM to your sales.
2.Some parts without stock
Suggestion: Pls advise if there is any substitute parts and send them to your sales for checking again.
3.Wrong part number
Suggestion: Pls send updated part number
4.No part number or parameters on the BOM
Suggestion: Pls send updated part numbers or parameters